Billing and Insurance Information

Olathe Health, part of The University of Kansas Health System, strives to make the billing process as simple as possible. Below are answers to frequently asked questions about billing and insurance. Thank your for allowing us the privilege of caring for you!

Pay My Olathe Health Bill Online

How to Pay Your Bill

Throughout our integration with The University of Kansas Health System, you may receive statements from both Olathe Health and The University of Kansas Health System. Your statements will indicate where and how to pay bills. For billing-related questions, call 913-588-5820 (7:30 a.m. – 5:30 p.m., Monday – Friday).


Conveniently pay your bill online from any computer or mobile device.

Olathe Health: Pay My Bill Online
The University of Kansas Health System: Pay through MyChart or through our website payment portal.

By Interactive Voice Response (Automated phone payment)

Olathe Health: 913-324-8520 (hospital bills) or 913-355-3798 (clinic bills)

By Mail

Olathe Medical Center, Inc.:
PO Box 505452, St Louis MO 63150-5452

Miami County Medical Center, Inc.:
PO Box 505446, St Louis MO 63150-5446

Family Medicine Clinics of MCMC:
PO Box 505448, St Louis MO 63150-5448

Olathe Health Physicians, Jayhawk Primary Care or Kansas University Physicians:
P.O. Box 505450
St. Louis, MO 63150-5450

In Person

Clinic and hospital payments can be made at:
Doctors Building 1
20375 W. 151st St., Ste. 150
Olathe, KS 66061

Hours: Monday-Friday, 8:30 a.m.-5 p.m.

Understanding Your Bill

Why did I get more than one bill?

As some locations transition to The University of Kansas Health System, you may experience billing changes. In some instances, some locations will become a provider-based billing practice. This is a common model across large health systems. It means the doctor’s office where you receive care is considered a department of The University of Kansas Hospital. As such, you may receive separate statements for your provider’s professional services and for charges from the facility in which you received those services.

In other instances, you may still receive bills from Olathe Health and its providers for laboratory, imaging or other services rendered at other Olathe Health locations throughout integration.

What if I can’t pay my bill?

Health Services Financing® Program Available to Help Patients Pay Expenses

Olathe Health is proud to offer patients a financing program, called Health Services Financing (HSF®), which allows them to pay their out-of-pocket healthcare balances over time with zero annual percentage rate. Patients and families are eligible for HSF® regardless of whether they have insurance, and without requiring a credit check. There are no set-up fees, charges or penalties for early payoffs, and patients can consolidate charges to one account with one monthly payment.

How It Works

Not all patients are able to pay their out-of-pocket expenses in full right away. Participating in the HSF® program through Commerce Bank makes your life easier by allowing you to pay medical bills over time, through monthly payments.

Joining is easy and requires just a few simple steps.

  • Contact Olathe Health’s billing office at 913-588-5820 to enroll today.
  • Commerce Bank will provide you with a line of credit, consolidated into one monthly payment.
  • You can make single monthly payments online, by phone or by mail, or set up recurring payments.

Financial Assistance

To learn about Financial Assistance click here.

Who do I contact for help understanding my bill?

For billing-related questions, call 913-588-5820 (7:30 a.m. – 5:30 p.m., Monday – Friday).


We understand the cost of your healthcare is important to you. Below is information to show you our standard hospital pricing for services and items, as well as a Price Estimator Tool to show the negotiated prices with our third party payers. Please note that the actual amount you will pay out of pocket depends upon many factors including your insurance policy. See below for more information. If you have any questions, please call our patient financial services department at 913-324-8520.

To see each of our hospital’s standard charges, discounted cash price, and payer specific charge for services and items, click on one of the links below to download the .CSV file.

>> Olathe Medical Center Standard Charges as of March 17, 2023

>> Olathe Medical Center Shoppable Services as of December 29, 2022

>> Miami County Medical Center Standard Charges as of March 17, 2023

>> Miami County Medical Center Shoppable Services as of December 29, 2022

Price Estimator Tool

The Price Estimator Tool allows patients to estimate hospital charges for 300 common healthcare services. It includes the current “Procedure Price” and the “Estimated Payor Price.” Estimated Payor Price is the expected charge billed to your insurer, or, if you don’t have health insurance, the cost billed directly to you for the selected services. All prices are estimates and may not represent the final charges billed by the hospital. The actual amount you will pay out-of-pocket will vary, depending on a variety of factors, including your specific insurance plan.


The Estimated Payor Price is for hospital fees only (for example: supplies and equipment, room and board, and the use of hospital non-physician resources). Your actual total costs may be higher or lower depending on many factors, including, but not limited to, your and your physician’s treatment choices, actual services rendered, your particular healthcare needs, and the details of your insurance coverage, if any. You may also have separate bills from physicians involved in your care, such as emergency, surgery, anesthesiology, pathology, and radiology.

If you have questions about this pricing tool or your estimate, please call a Financial Counselor at 913-324-8520 or refer to your insurance plan documents for specific coverage details.

Please note: 

  • Physician services received at Olathe Medical Center are not provided by the hospital and are billed separately by the rendering physician.
  • Inpatient attending and emergency room attending physician services received at Miami County Medical Center are provided by the hospital and detailed in these files. All other physician services are not provided by the hospital and are billed separately by the rendering physician.
  • The actual price you pay for healthcare services at the hospital depends on the health insurance plan you have. If you have insurance, you and the insurance provider share your healthcare costs. The specifics of your health care plan, like deductible and co-pays, will determine the amount you are responsible to pay for the healthcare services you received. If you do not have insurance, you may be eligible for an uninsured adjustment, and you may qualify for financial assistance. Learn more about our financial assistance policy.
  • To discuss an estimate for care, call us Monday-Friday, 8:30 a.m.-4:30 p.m. at 913-355-4455. A trained team member will answer your questions and make sure you understand the most realistic payments associated with your procedure – so you can focus on your health.

For more information, you can also read the following general information about healthcare pricing: HFMA Resource – Consumer Educational Guides,

Health Insurance FAQs

  • Part of the University of Kansas Health System, Olathe Health accepts most major insurance and managed care plans. For more information, click here.
  • If you do not have insurance, you will be asked to pay a down payment for scheduled services. You should contact Patient Access Service Center for an estimate at 913-355-4455.For additional insurance questions, please call 913-588-5820.