Telehealth Video and Telephone Visits
Olathe Health is now offering telehealth services for new and existing patients, including two-way video and telephone visits. You and your loved ones can have the convenience of seeing your provider, from the comfort of your own home.
Telehealth allows patients to receive care in a fast, secure and easy way using a live virtual environment on a smartphone, tablet or computer. Our virtual care services are ideal for common illnesses like colds, rash and more, post-surgery follow-up visits, medication checks and wellness visits.
These visits improve access and value for our patients. It can help better engage patients in their own care and offer more services for those who live farther away from clinical locations.
Which Olathe Health clinics offer telehealth services?
Most Olathe Health primary care and specialty clinics are offering virtual healthcare services. Please contact your specific provider’s clinic to find out if a virtual visit is right for you. If you are a new patient, please click here to see a list of our locations. At this time, our Urgent Care locations are not offering these services.
How do I set up a telehealth visit?
To set up a telehealth visit, call your provider’s office, and ask if they are offering virtual visits for your current healthcare need. If they are, they’ll set up a telehealth visit via WebEx and send you an email containing prompts and links to guide you for your visit.
What is a two-way video visit?
A two-way video visit is a type of telehealth visit. During a two-way video visit, both the patient and provider can see each other through TV-like monitors in their respective locations using a smartphone, tablet or computer. The doctor can visually examine the patient using scopes and other electronic medical equipment.
How do I connect to a two-way video visit?
- Call your provider to make an appointment and request a virtual visit. (Click here for a list of locations.)
- Set up your Patient Portal account if you have not already done so.
- Test your device(s) to make sure it is set up properly.
For more help, please see the WebEx tutorials links below, or contact your provider's office.